Information We Collect

When you engage with Ignivra's corporate flower gift services, we collect information that helps us deliver exceptional service. This includes your business contact details, delivery preferences, and payment information when processing orders.

We also collect technical information when you visit our website, including your browser type and general location data. This helps us optimize our online ordering system for businesses across Azerbaijan.

How We Use Your Information

Your information serves specific purposes that directly benefit your corporate gifting experience. We use this data to coordinate timely deliveries, maintain accurate billing records, and provide personalized recommendations based on your company's gifting history.

Our team may contact you regarding upcoming holidays, seasonal arrangements, or delivery confirmations. We also use your information to improve our service quality and develop new corporate gifting options that match Azerbaijan business customs.

Information Sharing and Disclosure

We share your information only when necessary to fulfill your orders or comply with legal requirements. Our trusted delivery partners receive recipient details and addresses solely to ensure accurate flower deliveries to your intended recipients.

Payment processors handle your financial information using industry-standard security measures. We may also share information with legal authorities if required by Azerbaijan law or to protect our business from fraudulent activities.

Your Rights and Choices

You have significant control over your personal information. Under Azerbaijan data protection laws and international standards, you can request access to the information we hold about your business, ask for corrections, or request deletion of unnecessary data.

To exercise these rights, simply contact our team using the information provided below. We respond to all requests within 30 days and work with you to resolve any privacy concerns promptly.

Data Security and Storage

We implement multiple layers of security to protect your business information. Our systems use encryption for data transmission, secure servers for storage, and regular security audits to identify potential vulnerabilities.

Employee access to your information is strictly limited to staff members who need it for service delivery. We maintain detailed logs of who accesses your data and regularly train our team on proper privacy practices.

We retain your information only as long as necessary for service delivery and legal compliance. Order records are typically kept for seven years to meet Azerbaijan business record requirements, while marketing preferences are maintained until you request removal.

International Data Transfers

As a business operating in Azerbaijan, we primarily store your information locally. However, some of our technology providers and payment processors may be located outside Azerbaijan, which means your data could be transferred to countries with different privacy laws.

When international transfers occur, we ensure these providers meet strict security standards and have appropriate safeguards in place. We only work with companies that demonstrate commitment to protecting your information regardless of their location.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services or legal requirements. When significant changes occur, we'll notify you through email or prominent notices on our website at least 30 days before the changes take effect.

Minor updates, such as clarifications or contact information changes, may be made without advance notice. We always post the most current version of our privacy policy on our website with clear indication of the last update date.